The lead-recovery loop

From missed call to booked job — automatically.

See every step of the system, with real example SMS threads at each stage. Missed call to dormant reactivation — it all runs without you lifting a finger.

01Lead comes in

A customer calls. Nobody picks up.

Most home-service calls land during the job — your phone rings while you're on a roof, under a crawlspace, or running between sites. That used to mean a lost lead.

  • Missed call

    D. Reyes · (555) 312-7841

    9:14 AM
02Missed call detected

The system catches it in seconds.

The moment the call ends unanswered, our integration detects the miss. It cross-checks against spam filters, duplicate-call suppression, and known numbers before anything fires. Real people only.

  • Missed call logged

    Daniel Reyes · new lead · roofing

    9:14 AM
03AI text-back · < 30 s

A text lands before they hit your competitor's number.

Within 30 seconds, the lead gets a conversational SMS in your voice. Not a robot blast — a warm, trade-specific first touch that opens the conversation before they've even pulled up Google.

  • Mike's Roofing AI

    Hey, sorry I missed your call — Mike's Roofing here. What address needs a look, and what's going on up there?

    9:14 AM

  • Daniel R.

    412 Birch St. Got a leak around the chimney, drips when it rains hard.

    9:21 AM

04AI follow-up

The AI qualifies the job while you finish the one you're on.

After the first reply, the AI keeps the thread going — pulling urgency, timing, and any details you need before your tech shows up. By the time the lead reaches your desk, it's already pre-qualified.

  • Got it — is water getting in right now, or more of a rainy-day drip?

    9:22 AM

  • Daniel R.

    Just drips when it rains hard. Not an emergency but want it fixed before it gets worse.

    9:24 AM

  • Makes sense. Any days this week or early next that work for a quick look? We're flexible on time.

    9:24 AM

  • Daniel R.

    Thursday afternoon works.

    9:30 AM

05Appointment booked

Slot confirmed. CRM and calendar updated.

The AI books the time slot directly from your calendar — no double-booking, no back-and-forth calls. Your tech gets the address, job notes, and arrival window synced to their route. You get a warm handoff, not a cold lead.

  • You're on for Thursday, 2–4 PM. Mike will call if he's running early. You'll get a reminder Thursday morning.

    9:31 AM

  • Daniel R.

    Perfect, thanks for calling back so fast.

    9:33 AM

06Review request

After the job wraps, the ask goes out automatically.

When the job closes, the system sends a short, friendly review request at the moment the customer is happiest. No generic blast — it references the actual job and address, and hits the Google timing sweet spot (within 24 hours of completion).

  • Hey Daniel — thanks for having us out to Birch St. today. If we did right by you, a quick Google review goes a long way for a small shop: [link]. Takes 30 seconds.

    4:45 PM

  • Daniel R.

    Already done. You guys were great, and fast. Five stars.

    5:02 PM

07Dormant reactivation

Old leads and past customers come back to life.

Every quarter, the system sends a trade-specific nudge to leads who never booked and past customers who haven't called back. Furnace season, storm season, spring tune-ups — the message matches the moment and the market.

  • Hey Daniel — furnace season is coming up. We fixed your roof last spring; want us to swing by for an inspection before the cold hits? Happy to fit you in this month.

    Oct 15

  • Daniel R.

    Actually yeah, that'd be great. What's your schedule look like?

    Oct 15

Ready to start?

See exactly what it would recover for your trade.

Fill out the form and we'll walk you through the numbers — what the system costs, what it recovers, and how long until you're live.